DATA PROTECTION DECLARATION
- We are pleased with the interest shown in our company.
- Protecting your privacy while using our website is extremely important to us.
- Therefore, we inform you in more detail about the processing of personal data.
- SC APS EXPERT SERVICE SRL is responsible for data protection on this website.
- When using and processing personal data, SC APS EXPERT SERVICE SRL strictly complies with the legal provisions in force on data protection.
- SC APS EXPERT SERVICE SRL has the right to use personal data and anonymous data within the limits provided by law, respecting the rights of the data subjects described below.
- This data protection statement applies only to this website and its subdomains, but not to pages controlled or operated by third parties.
- Please check the data protection statements of websites controlled or operated by third parties, as these websites are not under our control and SC APS EXPERT SERVICE SRL assumes no responsibility for their content and data protection measures.
[1 .] Data security
[1 .1] For the protection of your data, SC APS EXPERT SERVICE SRL has taken technical and organisational measures to protect this data in particular against loss, manipulation or unauthorised access.
- The measures adopted are regularly checked and constantly adapted to the state of the art.
- In the event of a breach of your personal data protection that is expected to result in a serious risk to your rights and freedoms, we will notify you immediately, if possible within 72 hours.
[1 .2] Please note that you are personally responsible for the confidentiality and safekeeping of your user data or passwords that have been given or communicated to you.
[2 .] Data processing of minors
[2 .1] We expressly point out that all processing of personal data relates exclusively to persons who have reached the age of 16.
- The use of systems and tools and the processing results of data of users under this minimum age is prohibited without parental/guardian consent.
- If processing of personal data nevertheless takes place, we will stop the processing of such data upon becoming aware of this fact.
[3 .] Collection and processing of personal data
[3 .1.] Data provided by you Personal data are processed by us in accordance with the legal provisions in force on the protection of personal data.
- If you correspond with us or fill in a data form on our website, please note that the data you provide on that form will be processed for the purposes described below (see [5 .] and [6 .]).
[3 .2.] Data collected by us If you visit our website, personal data is automatically recorded using cookies. For more information on the Cookies used on our website, please see [7 .] and Cookie-Richtlinie.
[4 .] The partners of SC APS EXPERT SERVICE SRL do not carry out all processing of personal data on their own, but receive support from professional partners, namely various marketing agencies and polling companies, for the purposes mentioned in this policy, including companies providing services for the maintenance of the site, acting on the basis of instructions received from SC APS EXPERT SERVICE SRL.
- The partners are carefully selected and are obliged to ensure, through appropriate technical and organisational measures, the processing of your data in accordance with the legal provisions in force on data protection and with respect for your rights.
- Partners are prohibited from using the personal data received for their own or commercial purposes or from passing it on to third parties.
[5] Data processing for which consent is not required
- More information on data processing for which consent is not required can be found in the following list.
General contact form
- Contact form (information material, models, purchase of products, collaboration): When sending this contact form, your personal data from the categories* (contact and identification data, address) will be processed.
Purpose: To respond to your request
Basis: Legitimate interest to process your questions individually and to be able to respond credibly.
Storage duration: 12 months
Consequences of refusal: if you do not provide these data, you will not be able to contact us and we will not be able to provide you with the requested information.
[6] Data processing for which consent is required
- SC APS EXPERT SERVICE SRL processes personal data for the following purposes: Promotion of services, newsletters, sending offers:
- When filling in the data for online orders, your personal data in the categories* (contact and identification data, address) are processed by the operator.
- In addition, when a request is sent to the service centre, the customer’s IT usage data** is summarised on the web page in a customer characteristics table, which is sent to selected operators to improve customer service.
Purpose: To respond to your request
Basis: Legitimate interest to process your individual questions and to be able to respond credibly, i.e. consent to the processing of customer IT** usage data on the website
Storage duration: 12 months - Consequences of refusal: if you do not agree to this processing, we will not receive any data about you and we will not be able to deliver your online order.
Newsletter subscription
- The data indicated in the respective entry in the categories* (contact and identification data) will only be used for sending the newsletter.
- When sending the newsletter we will use the e-mail address you have provided and finally we need your confirmation that you, as the holder of the e-mail address, agree to receive them (so-called Double Opt-In function).
- You can unsubscribe at any time using the unsubscribe option at magazin@apservice.ro
Purpose: Send information about products, services and events
Basis: Consent
Storage duration: as long as the newsletter is sent, until unsubscription. - Consequences of refusal: if you do not agree with this processing, you will not receive the newsletter.
- *Exact data fields: Address form, first name, last name, e-mail, chosen location
Catalogue order
- Contact form (catalogue/prices): When you submit your order form, your personal data from the categories* (contact and identification data) are processed.
- You can revoke your order at any time by sending a message to magazin@apservice.ro
Purpose: Send information about products, services and events
Basis: Consent
Duration of storage: until dispatch or revocation of consent in the processing centre. - Consequences of refusal: if you do not agree with this processing, you will not receive the catalogue.
- *Exact data fields: gender, position, first name, last name, company, street, postcode, city, dealer, telephone, availability (from/to), fax, e-mail
[7 .] Cookies and Social Plug-ins
[7 .1] We collect data automatically through the use of Cookies. A Cookie is a small text file that saves your internet settings. Almost every website uses this technology.
This is downloaded by your internet browser when you first access a web page.
The next time you access this website with the same device, the Cookies and the saved information are either sent back to the website that created them (First Party Cookie) or to another website to which they belong (Third Party Cookie).
This way, the web page recognises that you have visited the page once before with this browser and varies in some cases the content displayed.
[7 .2] For more information on the Cookies used on our website, please see the Cookie-Richtlinie.
[8 .] Rights of data subjects
You can exercise the following rights with regard to the processing of personal data: [8 .1] Right to information You can request confirmation of the processing of your personal data and how it is used.
[8 .2] Right to correction
If we process incomplete or incorrect personal data, you may request that we correct or complete it at any time.
If you have created a user account, you can access your personal data at any time and complete or correct it. In addition, you can close your user account at any time.
[8 .3] Right to erasure You may request the erasure of your personal data if the purpose for which it was collected no longer exists, if its processing is in breach of the law, if its processing unreasonably affects your interests or if the processing is based on your consent, which you have revoked.
You should note that there may be other reasons that prevent the immediate deletion of your data, for example, mandatory archiving periods, pending actions, claims, exercise or defence of legal rights, etc.
[8 .4] Right to limit processing
You have the right to request a restriction of the processing of your personal data in the following cases: – you dispute the accuracy of your data, this occurs for a period of time, which allows us to verify the accuracy of your data, – the processing of your personal data is contrary to legal provisions, but you object to their deletion and request a restriction of the use of these data, – we no longer need your personal data for the intended purpose, but you still need these data for the purpose of enforcing, exercising or defending legal claims, or – you have contested the processing of your personal data.
[8 .5] Right to data transmission
You may ask us to provide you with your personal data that you have provided to us in a structured, commonly used and machine-readable format, insofar as we process this data on the basis of your consent or for the performance of a contract between us, the processing being carried out by automated processes.
[8 .6] Right to appeal Where we process your personal data for the performance of tasks carried out in the public interest, for the exercise of public authority or where we refer to the need to protect a legitimate interest, you may object to the processing of such data to the extent that there is an overriding legitimate interest in your personal data.
You can revoke your consent to send advertising messages at any time without giving a reason.
[8 .7] The right to complain
If you are of the opinion that we have violated provisions of Austrian or European law in processing your personal data, thereby infringing your rights, please contact us so that we can clarify your questions.
Of course, you have the right to address the Romanian Data Protection Authority or a European supervisory authority. These rights can be exercised directly against SC APS EXPERT SERVICE SRL by a notification to the e-mail address magazin@apservice.ro
[9 .] Date of contact
Responsible: SC APS EXPERT SERVICE SRL with headquarters in Bucharest, Bdul Iuliu Maniu nr.8A, Bucharest, sector 6
magazin@apservice.ro